Maintenance cleaning
Useful Tips for Maintenance of Hand Knotted Polyester High Pile Carpets
Your choice of polyester rug is the right option of purchasing a carpet that is easy to maintain and meets all requirements for a modern home accessory. We would like to give you a few practical tips which will make the care of your polyester carpet easier.
Basic Rules:
- Flat, even and dry underlay is necessary for a long life of your hand tufted carpet.
- Simple vacuuming in the direction of the pile without rotating brush and beater bar is sufficient for removing all dirt from the surface of the carpet.
- Avoid pressure only on some points/places on your carpet, as is often the case with heavy pieces of furniture.
- Carpet underlays offered for sale in shops match the colour of the respective flooring, avoid the sliding of the carpet and the "roaming" of the carpet across the room. At the same time you will avoid deformations on the carpet.
- In order to avoid pressure on some points/places of your carpet, you should regularly turn the carpet.
- Avoid direct sunshine as this could result in changes of the colour shade.
- Never put containers/flowerpots with wet soil containing water directly on the carpet. Wet places on the carpet with no air circulation could damage your carpet.
Removal of Stains:
- If something happens and you stain the carpet, act immediately! Do not let the dirt soak into the carpet.
- Sponge the dirt preferably with an absorbent towel and weight it down accordingly. Never rub or wipe the carpet!
- Before you start with the removal of stains, verify the colour of the pile on a spot that cannot be seen.
- Stain remover should be applied on a cotton cloth that does not lose hair/fibres. Proceed always from the inner edge of the stain towards its centre.
- Most stains left behind by protein or oily substance can be removed using clearing petrol, methanol or alcohol.
- Chewing gum must be first carefully hardened with a freezing spray and then crushed with a hammer and the leftovers can bet then brushed away and vacuumed.
- If some wax drips on the carpet, get it first hard and then melt it carefully with your hand. Leftovers should be removed with blotting paper and iron. Work very carefully, the iron must not be too hot otherwise you would damage acrylic fibres and coloured wax could stain your carpet.
- Hand tufted polyester carpets must not be washed otherwise the back side coating consisting of cotton and special natural rubber-based glue could be damaged.
- In case of extensive soiling, you should consider cleaning in a specialised chemical cleaning shop.









